Payment Policy

At Durgin Square, we aim to provide a safe, convenient, and straightforward checkout experience. This Payment Policy explains the payment methods we accept, how payments are processed, and what customers can expect when placing an order through our online store.

1. Accepted Payment Methods

Durgin Square accepts the following payment methods, subject to availability and eligibility at checkout:

  • Visa

  • Mastercard

  • Maestro

  • American Express

  • JCB

  • Visa Electron

  • Discover

  • Diners Club

Available payment methods will be displayed during checkout. Please ensure that your selected payment method is supported and that your payment details are entered correctly.

2. Payment Processing

Payment must be successfully authorized and processed before an order can be fulfilled. When you place an order, your payment information is processed through our payment service provider using the available payment processing systems.

Durgin Square does not intentionally store full payment card details on its own systems. Payment information is handled according to the security practices and privacy policies of the relevant payment processor.

3. Pricing and Currency

Product prices are displayed on our website before checkout. The applicable order total will be presented during checkout before you complete your purchase.

Any applicable taxes or other charges will be displayed as required. Your card issuer or financial institution may apply additional fees, currency conversion charges, or other costs according to its own terms and policies.

4. Payment Authorization and Order Confirmation

After submitting your order, your payment may undergo authorization and verification checks. You will receive an order confirmation when your purchase has been successfully submitted and confirmed through our ordering system.

In some cases, an order may require additional verification before it can be processed. We reserve the right to review or cancel orders where there are legitimate payment, fraud prevention, product availability, or pricing concerns, subject to applicable law.

5. Declined or Unsuccessful Payments

If your payment is declined or cannot be processed, your order may not be completed.

If this happens, we recommend that you:

  • Verify that your payment details are correct.

  • Confirm that your card has sufficient available funds or credit.

  • Check whether your card issuer permits the transaction.

  • Contact your bank or card issuer if the issue continues.

  • Try another accepted payment method, if available.

Durgin Square does not control decisions made by your bank or card issuer regarding payment authorization.

6. Payment Security

We take reasonable steps to support a secure shopping experience. Payment transactions are handled through the payment processing services available on our website.

Customers should protect their payment information, use secure devices when shopping online, and avoid sharing sensitive financial information through unsecured communication channels.

If you suspect unauthorized activity related to your payment, contact your card issuer or financial institution promptly.

7. Order Cancellations and Refunds

If you need to cancel an order or request a refund, please contact us as soon as possible.

Approved refunds will generally be returned to the original payment method unless otherwise required or permitted by applicable law. The time required for a refund to appear in your account may depend on your payment provider or financial institution.

All cancellation and refund requests are subject to our applicable Return and Refund Policy and legal obligations.

8. Fraud Prevention

To help protect customers and our business, we may review transactions that appear unusual or require additional verification. Orders may be delayed, declined, or canceled when necessary to investigate suspected fraudulent activity or unauthorized payments, subject to applicable law.

We appreciate your cooperation with any reasonable verification requests.

9. Changes to This Payment Policy

Durgin Square reserves the right to update this Payment Policy to reflect changes in our accepted payment methods, payment processing arrangements, business practices, or applicable legal requirements.

Any updates will be published on this page with a revised date. We encourage customers to review this policy periodically.

10. Contact Information

If you have questions about payments, billing, order charges, or refunds, please contact us using the details below.

Business Name: Durgin Square

Phone Number: +1 435-628-9201

Email Address: info@durginsquare.com

Physical Address: 1600 Woodbury Ave, Portsmouth, NH 03801, United States

Thank you for shopping with Durgin Square. We appreciate your trust and look forward to providing you with a convenient shopping experience.